Part Time ICT Trainer

7 days ago


Brisbane, Queensland, Australia Ashdown People Full time

About the Company

Ashdown People is a leading provider of staffing solutions for the hospitality industry.

About the Role

We are seeking an experienced hospitality leader to join our team as a Part Time ICT Trainer. As a key member of our operations team, you will be responsible for ensuring compliance with all policies and procedures, including safety and operations protocols.

Key Responsibilities:

  • Ensure compliance with all policies and procedures, including safety and operations protocols.
  • Handle and resolve customer complaints in a professional and timely manner.
  • Empower crew and shift managers to achieve key performance indicators (KPIs).
  • Provide leadership and coaching to shift managers and crew to improve operational procedures and maximize store profitability.
  • Handle any performance issues with crew in a fair and consistent manner.
  • Ensure compliance with food safety standards and protocols.

About You

To be successful in this role, you will need to have:

  • 2+ years' experience in hospitality or retail management.
  • A proven track record of achieving KPIs and improving operational efficiency.
  • A positive attitude with the ability to motivate and inspire others.
  • The ability to juggle competing priorities and maintain composure in stressful situations.
  • Good attention to detail and a commitment to excellence.


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