Part Time ICT Trainer
7 days ago
About the Company
Ashdown People is a leading provider of staffing solutions for the hospitality industry.
About the Role
We are seeking an experienced hospitality leader to join our team as a Part Time ICT Trainer. As a key member of our operations team, you will be responsible for ensuring compliance with all policies and procedures, including safety and operations protocols.
Key Responsibilities:
- Ensure compliance with all policies and procedures, including safety and operations protocols.
- Handle and resolve customer complaints in a professional and timely manner.
- Empower crew and shift managers to achieve key performance indicators (KPIs).
- Provide leadership and coaching to shift managers and crew to improve operational procedures and maximize store profitability.
- Handle any performance issues with crew in a fair and consistent manner.
- Ensure compliance with food safety standards and protocols.
About You
To be successful in this role, you will need to have:
- 2+ years' experience in hospitality or retail management.
- A proven track record of achieving KPIs and improving operational efficiency.
- A positive attitude with the ability to motivate and inspire others.
- The ability to juggle competing priorities and maintain composure in stressful situations.
- Good attention to detail and a commitment to excellence.
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