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Delivery Excellence Specialist
3 weeks ago
We are seeking a Delivery Excellence Specialist to drive delivery excellence and client leadership across a diverse portfolio of key accounts and projects.
This role is equal parts relationship builder and delivery expert - ensuring that every initiative is executed with precision, creativity, and measurable impact.
You will be the central point of accountability for both client satisfaction and project delivery, working across the full digital ecosystem - including web, social, CRM, creative, commerce, and marketing automation.
The ideal candidate will have 6+ years in a digital, creative, or integrated agency environment and a proven track record managing complex digital projects and integrated campaigns.
Required Skills and Qualifications- Project Management: Experience managing multiple concurrent projects and priorities autonomously.
- Communication: Exceptional communication and stakeholder management skills—able to simplify complexity and build trust.
- Digital Tools: Deep understanding of delivery methodologies and tools (e.g., Agile, Waterfall, Jira, Asana).
- CMS and Marketing Automation: Experience with CMS platforms (e.g., AEM, Sitecore, Contentful) and CRM/marketing automation tools (e.g., Salesforce, Braze, Adobe Campaign).
- Commercial Acumen: Understands how delivery decisions impact profitability and client satisfaction.
We offer a comprehensive Wholeself program supporting physical, mindful, and financial wellbeing. Enjoy a creative, lively, and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach — working your way with us.
Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
Extensive Learning & Development opportunities including more than 15,000 learning programs via our online learning platform.
A culture of open feedback and support to reach your goals through our Career Conversations program.
Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network.
OthersLeave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave after 2 years of service.
Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave.
Access to counsellors, psychologists, and professionals through Sonder, an all-in-one digital wellbeing technology platform designed to support psychological, medical & safety needs.