Delivery Excellence Specialist

1 week ago

Melbourne, Victoria, Australia beBeeCommunication Full time $103,380 - $124,940

The Voice Delivery Specialist role is an exciting opportunity to be part of a dynamic team and make a significant impact in the telecommunications industry.

Key Responsibilities:

  • Act as a point of contact for delivering products and services with a strong focus on voice, supporting technical and complex deliveries, managing escalations, and providing excellent customer service.
  • Support internal and external stakeholders with enquiries, ensuring timely resolution of issues and maintaining accurate records.
  • Prepare, submit, and manage moves, adds, and changes, communicating planned and short-term changes with customers.

Requirements:

  • 3 years' experience in Telecommunications industry
  • Experience in a service environment
  • Excellent written and verbal communication skills
  • Ability to build strong relationships with internal and external stakeholders

Benefits:

  • Diverse and dynamic teams
  • Career development plans with comprehensive training and support
  • Flexible working hours and hybrid working environment
  • Generous discounts on power, gas, mobile, and internet
  • Competitive leave benefits and study assistance programs

About Us:

We are a leading provider of fibre and network solutions, connecting people, businesses, governments, and communities across Australia. We deliver simple and affordable broadband, mobile, voice, and energy services, with a purpose to build critical infrastructure.

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