Customer Service Liaison
2 weeks ago
Welcome to AMA Group Australia, a leading provider of collision repair services. We are currently seeking an experienced Customer Service Liaison to join our team at Gemini Enoggera.
The ideal candidate will have a passion for delivering exceptional customer service and be highly professional with strong relationship-building skills. The successful applicant will support our workshop team, providing a high level of service to our customers and driving business success through excellent communication and administration skills.
As a key member of the team, the Customer Service Liaison will ensure that our customers receive timely and effective communication regarding their repairs. This includes greeting customers on arrival, keeping them informed about the repair process, and contacting them to confirm satisfaction with the service provided.
Additional responsibilities include telephone and email correspondence, supporting management with inventory control, and liaising with insurance providers. If you have a proven track record in a customer-facing role and possess excellent verbal and written communication skills, we would love to hear from you.
This is a permanent, full-time position working Monday to Friday. In return for your hard work and dedication, we offer a competitive salary package including:
- A highly competitive salary estimated at $70,000 per annum based on industry standards
- A comprehensive benefits package including rewards and recognition, career development opportunities, and discounts on parts and tools
- Uniforms and access to 24/7 professional counseling for team members and their immediate families
We pride ourselves on being an equal opportunity employer and value diversity in all its forms. If you are passionate about delivering quality customer service and have the drive and talent to progress, we encourage you to apply for this exciting opportunity.
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