Customer Experience Lead

3 weeks ago


Enoggera, Queensland, Australia Repco Full time

About the Opportunity

Repco Enoggera is seeking a talented and driven Full Time Retail Team Leader to join their high-performing team.

In this role, you will have the opportunity to take on a leadership position within our retail environment, guiding the customer service team in showroom displays and promotional offers.

As Customer Experience Lead, you will be responsible for creating an engaging and stimulating shopping experience for customers, providing up-to-date information on products and services to maximise sales and customer satisfaction.

Your Key Responsibilities Will Include:

  • Coaching the customer service team to deliver exceptional customer experiences
  • Implementing effective merchandising and promotional strategies to drive sales and customer engagement
  • Providing support to the Store Manager in executing retail sales programs
  • Maintaining a safe and presentable showroom environment

We Are Looking for Someone Who:

  • Has prior experience working in large format retail stores, focusing on displays, planograms, and promotional offers
  • Is passionate about delivering genuine customer service and moments that matter
  • Can work effectively as part of a team environment to achieve store success
  • Has excellent multitasking and prioritisation skills
  • Is available to work a Tuesday to Saturday roster

The Successful Candidate Will Receive:

  • A competitive salary of $60,000 - $70,000 per annum
  • Recognition programs and team incentives for performance
  • Attractive product discounts across GPC Asia Pacific businesses
  • An inclusive team environment with opportunities for career growth and development
  • Ongoing training and professional development to support your career aspirations

About Repco

Repco is a leading automotive parts and accessories retailer with over 400 stores across Australasia. As a member of the Genuine Parts Company (GPC) family, we are committed to delivering exceptional customer experiences and driving business success through innovation and teamwork.

Apply Now: If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, please submit your application, including your current resume and a cover letter outlining your suitability for this role.



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