Senior Business Development Specialist

1 week ago

Wollongong City Council, Australia beBeeCustomer Full time

Job Opportunity: We are seeking an experienced professional to join our team as a Customer Development Manager. This role is responsible for attracting, nurturing and assisting with the conversion of new customers to our Home Care services.

Key Responsibilities:

  • Proactively play the lead role in nurturing new customer leads and opportunities and work closely with operations teams to ensure a high number of conversions of new customers is achieved.
  • Work with the Marketing Team and Regional Teams on the development and execution of targeted Local Area Marketing activities to improve lead generation.
  • Assist to develop and implement cross selling strategies, within existing customer cohorts (Home Care into Retirement Villages, Home Care to Aged Care Centres), and increase brand awareness.
  • Provide market insight and develop strategies for continued Home Care customer growth by utilising and measuring customer feedback, market insights and competitor activity.
  • Monitor and report effectiveness of Local Area Marketing activities, and provide feedback and advice to the Operations Manager on recommended strategies.
  • Represent our Home Care services and Group at local events, conferences and open days.
  • Demonstrated sales experience and negotiation skills, proven success in a similar role preferably in the aged care or health sector.
  • Superior written and communications skills, including the ability to prepare comprehensive reports and presentations.
  • Presentation skills and comfortable presenting to large groups.
  • Demonstrated ability to resolve problems and effectively manage time.
  • Well-developed computer skills (including Salesforce CRM).
  • A reliable, fully insured and registered motor vehicle.
  • Willingness to travel with occasional overnight stays.
  • Desirable experience: Aged Care or Health Industry knowledge.
  • Competitive pay and more cash in your pocket with salary packaging.
  • Flexible working conditions.
  • Birthday leave - relax and take a day off.
  • Professional and career development opportunities.
  • Multiple career pathways.
  • Discounted gym memberships.
  • Free counselling via Employee Assistance Program and staff wellness program.

What We Offer:

  • Competitive remuneration package.
  • Opportunities for career advancement and professional development.
  • A supportive and inclusive work environment.
  • Generous benefits and discounts.

How to Apply:

If you feel this is the right role for you, we'd love to hear from you. Simply click the 'Apply Now' button, fill in your details and submit. Once you apply, we'll be in touch to discuss your application.

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