Training Operations Coordinator

2 weeks ago


Adelaide, South Australia Gallagher Full time
About the Role

The Training Operations Coordinator will play a key part in supporting the Technical Training Team. This includes ensuring all administration functions of internal and external training programs run smoothly, leading to a positive relationship with internal stakeholders and external clients. The ideal candidate will be up-to-date with the latest business and technological developments, with the ability to communicate this information effectively to staff as needed.

Key Responsibilities
  • Manage training administration, including inboxes, enrolments, scheduling, invitations, and room management to facilitate training delivery
  • Support the administration of third-party vendor presentations
  • Create marketing collateral and provide QA assistance on new materials created for adherence to brand guidelines
  • Maintain materials on the intranet and internet
  • Assist with general training queries from colleagues and external clients
  • Liaise with facilitators to distribute pre- and post-training materials
  • Maintain Learning Management System data, including creating courses, loading materials, creating and managing users, registering attendance, and post-training surveys and reporting
  • Manage colleague training records outside of the Learning Management System

About You

We are looking for individuals with excellent communication and interpersonal skills, with a high attention to detail and exceptional customer focus. The ideal candidate will be an advanced user of Microsoft Office programs, self-motivated, and results-focused. Adaptability and flexibility in a fast-paced environment are essential, as is a focus on continual process improvement and effective problem-solving.

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