Food and Beverage Operations Lead
2 weeks ago
Assisting in maintaining exceptional service standards, presentation, and control of beverage items is a crucial responsibility for this role. In a high-end bar or luxury hotel environment, the successful candidate will assist the Venue Manager in achieving highest levels of guest satisfaction.
Key Responsibilities- Assist the Venue Manager in maintaining established service standards, presentation, and control of beverage items
- Monitor and maintain inventory levels, placing orders as necessary to ensure efficiency
- Lead, motivate, and support a team of bartenders to maintain high standards of service and quality
- Develop and implement strategies to increase revenue while ensuring an outstanding guest experience
- Proven experience as a Bartender in a high-end bar or luxury hotel environment
- In-depth knowledge of cocktails, spirits, and wine; ability to recommend menu combinations and upsell alternatives
- Exceptional customer service and communication skills
- Ability to stay composed and perform efficiently in high-pressure situations
- A market-leading 50% F&B discount across all venues
- $99 room rates and a generous friends and family discount
- Lifestyle benefits including extra leave and earth advocacy days
- Dedicated Internal Mobility Programme and reward scheme
- Online learning, career enhancement, and development plans
- Personalised employee support network
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