
Operations Director
2 days ago
Culinary Operations Director
Job Description:The Culinary Operations Director is responsible for overseeing the entire food and beverage operations, ensuring exceptional customer experience, and driving business success.
Main Responsibilities:- Lead and manage all food and beverage outlets, including restaurants, bars, and banquet operations
- Develop and implement strategies to enhance guest satisfaction and increase revenue
- Create and maintain high standards of food and beverage quality, presentation, and service
- Oversee menu planning, pricing, and cost control measures
- Collaborate with the Executive Chef to ensure culinary excellence and innovation
- Manage inventory, budgeting, and financial reporting for the F&B department
- Recruit, train, and mentor F&B staff to maintain a high-performing team
- Ensure compliance with health, safety, and hygiene regulations
- Analyze sales data and customer feedback to identify areas for improvement
- Minimum 5 years of experience in a leadership role within food and beverage operations, preferably in a luxury hotel or resort setting
- Bachelor's degree in Hospitality Management, Business Administration, or a related field
- Proven track record of successfully managing multiple F&B outlets and driving financial performance
- Strong leadership skills with the ability to motivate and develop a diverse team
- Excellent communication and interpersonal skills, with a customer-centric approach
- Demonstrated proficiency in budgeting, cost control, and financial analysis
- Advanced knowledge of food and beverage trends, menu engineering, and inventory management
- Experience with restaurant management software and point-of-sale systems
- Strong organizational and time-management abilities, with keen attention to detail
- Ability to thrive in a fast-paced environment and make decisive decisions under pressure
- Flexibility to work various shifts, including evenings, weekends, and holidays as required
- Current Food Safety Certification
- Proficiency in Microsoft Office Suite and restaurant management software
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