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Customer Support Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomer Full time $80,000 - $110,000

Job Title: Customer Support Specialist

About the Role

We are seeking a skilled and motivated individual to join our team as a Customer Support Specialist. In this role, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.

Key Responsibilities
  • Respond to customer inquiries in a timely and professional manner.
  • Resolve customer complaints and issues in a fair and efficient way.
  • Collaborate with internal teams to resolve complex customer issues.
Requirements
  • Previous experience in customer-facing roles, preferably in a financial services company.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer
  • A competitive salary and bonus structure.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.