Human Capital Strategist

2 weeks ago

Melbourne, Victoria, Australia beBeeStrategist Full time $160,000 - $170,000
Job Title:

Successfactors Specialist

Job Description:

We are seeking a seasoned expert to lead the implementation and maintenance of our SuccessFactors system. This individual will be responsible for driving excellence in HR systems, providing strategic guidance on adoption and enhancement, and ensuring seamless integration with other business processes.

The successful candidate will play a pivotal role in the team, with a hybrid focus on technical and functional responsibilities. They will oversee the configuration change and implementation activities, documenting requirements and maintaining detailed incident and technical change release records and testing evidence.

Key Responsibilities:

  • Provide strategic direction on SuccessFactors adoption and enhancement.
  • Manage configuration changes and implementation activities.
  • Establish system governance processes for thorough documentation, release, testing, and approval rigor.
  • Maintain user permission structures and workbooks.
  • Collaborate with technology teams to ensure alignment with security requirements.
  • Work with support vendors to manage incidents and enhancements.
  • Develop and maintain SuccessFactors Story Reports.
  • Create a roadmap for cyclical business activities, bi-annual releases, and planned enhancements.
  • Ensure end-user processes, user guides, training, and communications regarding change are delivered and kept up-to-date.
  • Champion high levels of customer service and influence the broader People Systems team to meet and manage standards.
  • Lead the team's service delivery offering, ensuring agreed SLAs are met.
  • Participate in monitoring, internal audits, and regulatory compliance reviews.
Required Skills & Qualifications:
  • Strong experience as an HRIS Systems Administrator or Lead in a large, complex organization.
  • Deep knowledge of SuccessFactors, business rules, roles, permissions, and systems integrations.
  • Ability to work in cross-functional teams and influence others through upskilling.
  • Understanding of People team requirements and IT landscape.
  • Ability to translate complex system issues to non-systems-minded individuals.
  • Excellent planning, organizational, and problem-solving skills.
  • Attention to detail.
  • Experience managing others or influencing cross-functionally to deliver complex outcomes.
  • Experience working with ITIL principles and processes.
  • SuccessFactors certification is an advantage but not essential.
  • Tertiary qualifications required in business, information systems, or human resources.

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