Customer Service Excellence Leader

2 days ago

Brisbane, Queensland, Australia beBeeLeadership Full time

We're a leading convenience store chain with a passion for innovation and customer service.

As we continue to expand our footprint in Australia, we're seeking a driven and passionate individual to join our team as a Store Leader. This is an exciting opportunity to take on new challenges, learn from experienced professionals, and contribute to the success of our stores.

The ideal candidate will have strong leadership skills, effective communication abilities, and a customer-focused mindset. They will be responsible for managing a team of sales associates, driving sales growth, and ensuring exceptional customer experiences.

We offer a comprehensive training program that includes hands-on experience, coaching, and mentoring. Our team members enjoy a range of benefits, including competitive pay, opportunities for career advancement, and a positive work-life balance.

If you're a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

About the Role
  • Lead a team of sales associates and provide guidance and support to ensure excellent customer service and sales performance.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Manage store operations, including inventory management, cash handling, and visual merchandising.
  • Collaborate with other team members to achieve business objectives and resolve any issues that may arise.
What We Offer
  • A competitive hourly rate and opportunities for overtime pay.
  • A comprehensive training program that includes hands-on experience, coaching, and mentoring.
  • A positive and supportive work environment that values diversity, equity, and inclusion.
  • Ongoing support and development opportunities to help you grow your career.
Requirements
  • High school diploma or equivalent required; post-secondary education preferred.
  • At least 1 year of retail or customer service experience.
  • Strong leadership and communication skills.
  • Ability to work a flexible schedule, including evenings and weekends.
How to Apply

To submit your interest, please click the 'Apply' button below. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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