Service Excellence Leader

1 day ago


Brisbane, Queensland, Australia beBeeCustomerService Full time $80,000 - $120,000
About the Role

We are seeking a Customer Service Team Leader to drive team success and deliver exceptional results.

This leadership role will guide daily operations, support valued customers, and lead customer service teams to achieve business objectives.

  • Develop and implement strategies to improve customer satisfaction
  • Maintain relationships with key stakeholders
Key Responsibilities

The ideal candidate will have experience in leading customer-facing teams and collaborating with cross-functional teams to achieve business goals.

Responsibilities include:

  • Leading daily operations to ensure seamless customer service delivery
  • Supporting customers to resolve queries and concerns
  • Developing and implementing processes to enhance customer experience

We offer a collaborative work environment, opportunities for growth and development, and a competitive remuneration package.



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