Client Growth Specialist

1 week ago


Sydney, New South Wales, Australia beBeeCustomer Full time $90,000 - $120,000
Drive Client Success

We're seeking a seasoned Client Growth Specialist to join our dynamic team.

As a trusted advisor, you'll deliver exceptional customer experiences and maximize value from our solutions.

Key Responsibilities:
  • Owning a portfolio of clients to ensure retention and growth through proactive success strategies.
  • Building strong relationships with clients, anticipating their needs, and providing tailored support.
  • Collaborating with cross-functional teams to drive seamless onboarding and provide top-notch customer support.
  • Identifying upsell and cross-sell opportunities and partnering with colleagues to close deals.
  • Monitoring client health and proactively resolving issues to ensure high satisfaction rates.
  • Providing actionable insights to inform product development and innovation.
Requirements:
  • Proven track record in delivering successful client outcomes.
  • Excellent communication and relationship-building skills.
  • Ability to work collaboratively as part of a dynamic team.
  • Strong analytical skills with the ability to identify areas for growth.
  • Familiarity with industry trends and best practices.

What We Offer:
  • A competitive compensation package.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.


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