Technical Support Specialist

4 weeks ago


Sydney, New South Wales, Australia Pathfinder Recruitment Full time

Pathfinder Recruitment is seeking a skilled Technical Support Specialist to join a well-established Sydney-based Accounting Firm. As a key member of the IT team, you will be responsible for delivering exceptional technical support solutions across the business.

About the Role

We are looking for an experienced IT professional with a strong background in technical support, network administration, and desktop management. You should have a proven track record of implementing strategic changes that align with the business's needs and be able to design, develop, and lead infrastructure improvements and upgrades to internal systems.

Key Responsibilities

  • Provide technical support to employees across the business
  • Manage and maintain the firm's IT infrastructure, including network and desktop systems
  • Design and implement infrastructure improvements and upgrades
  • Lead technology improvement initiatives to enhance customer service
  • Collaborate with the IT team to ensure seamless delivery of technical support solutions

Requirements

  • Bachelor's degree in IT or equivalent
  • Full working rights in Australia with no restrictions


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