Practice Director

7 days ago

Canberra, ACT, Australia Dental Corporation Full time

About the Role:

We are seeking a highly skilled and experienced Practice Director to join our team at Dental Corporation. As a key member of our leadership team, you will be responsible for leading and developing a high-performing practice team in a positive and supportive environment.

Key Responsibilities:

  • Coaching, leading, and developing a high-performing practice team
  • Assisting with overall financial performance of the practice
  • Maintaining sterilization, infection control standards, and stock control
  • Patient management, including greeting and welcoming patients, answering phone enquiries, making and confirming appointments, checking, processing, and managing customer accounts
  • General administration, including processing payments using EFTPOS and HiCaps
  • Proactively marketing the practice to drive patient numbers
  • Effectively managing the recruitment and selection of practice staff

Requirements:

  • Previous dental experience is desirable, but we also welcome applications from successful managers from other industries
  • Prior business and people management experience is essential
  • Proven track record of strong organizational skills, administrative, and time management
  • Exceptional communication, interpersonal, customer service skills, and strong business acumen
  • Understanding of how to generate income and control costs
  • Able to face into difficult conversations and deal promptly with issues when they arise
  • Comfortable conversing with people from all walks of life, including dentists, patients, and practice team members
  • Experienced in comprehending and managing the P&L for the practice

Benefits of Joining Dental Corporation:

  • Close proximity to public transport
  • No weekend work
  • Paid parental leave
  • Reward and recognition programs
  • Well-designed and fitted-out practices with the latest equipment and technology for great patient care and experience
  • Networking opportunities across the business and with peers
  • Access to benefits such as HI discount, optical discount, pet and travel insurance discounts, etc.
  • Set remuneration bands with regular performance discussions and remuneration reviews

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