Marketing Experience Manager

2 weeks ago

Sydney, New South Wales, Australia Woolworths Group Full time

About Us

We are Woolworths Group, a leading retailer in Australia and New Zealand. We aim to create better experiences together for a better tomorrow.

About the Role

As our Assistant Marketing Manager, you will play a key role in driving the BIG W customer experience, creating relevant omnichannel experiences that are differentiating and meaningful for Australian families.

Your Key Responsibilities:

  • Drive the development of an engaging omnichannel customer experience that seamlessly integrates across our store and digital channels.
  • Partner with Communications & cross-functional teams to ensure a unified approach to in-store and digital experiences.
  • Make informed decisions based on customer insights, data led market trends, and key performance indicators.
  • Assist to manage associated budgets to deliver all Customer and Brand experience initiatives.
  • Assist to manage the day-to-day relationship and commercial relationship with our print partner suppliers.

About You

We are looking for someone with previous experience in a marketing team for a successful customer-centric brand. You should have a customer centric marketing approach with a curiosity for what emerging technologies can bring. You must be brave to try new things, thinking outside the box to deliver brand centric customer experiences.

About Our Benefits

We offer a progressive and flexible 'work from anywhere' policy that gives you more control over your work, life and wellbeing. You'll also enjoy team discounts across our range of Woolworths Group brands, a robust rewards program that celebrates and incentivises purpose-driven work, and a range of programs to help you prioritise and manage your well-being.

About Our Culture

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team's diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems.

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