Sales and Technical Solutions Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeDrilling Full time $120,000 - $140,000
Job Opportunity

We are seeking a Sales and Support Representative to promote the sale, service, and aftermarket support of our drilling consumables.

This role involves supporting a diverse customer base including mines, quarries, and construction sites. You will focus on retaining existing business while identifying opportunities for growth.

Responsibilities include:

  • Working closely with sales managers and account managers to support customers and identify new business opportunities.
  • Collaborating with product support managers and technical specialists to address quality, delivery, and supply issues.
  • Conducting regular site visits to deliver technical support, operator training, and product trials.
  • Preparing monthly reports on business analysis, market activity, and stock forecasts.
  • Assisting in developing pricing strategies, sales budgets, and business plans.
  • Providing exceptional customer service by ensuring timely product delivery and offering value-driven solutions.
  • Investigating and reporting on used product performance.
  • Managing warranty claims and maintaining accurate financial oversight of customer accounts.

Requirements:

  • At least 2 years of experience in drilling, preferably in surface and/or underground mining.
  • A solid understanding of blast hole drilling tools and accessories is an advantage.
  • Strong customer service focus and sales or account management experience within the mining industry.
  • Ability to work independently and build relationships at all levels.
  • Commercially astute and solutions-focused.
  • Excellent interpersonal and communication skills.

Benefits:

  • Generous superannuation contributions.
  • Comprehensive employee benefits program.
  • Sales incentive bonus.
  • Company-funded paid parental leave.
  • Extensive training opportunities.
  • Flexible working arrangements.

Why join us?

We offer a supportive and inclusive workplace that values diversity, equity, and inclusion. We are committed to creating a culture that promotes respect, trust, and honesty.

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