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Senior Cards Product Manager for Business Banking

1 month ago

Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time

Take on a challenging role as a Senior Cards Product Manager within our Business Banking division at Commonwealth Bank of Australia. We are seeking an experienced professional to lead the development and implementation of innovative payment solutions.

About the Role

This 12-month fixed-term opportunity will see you working closely with our Payments Product team to deliver transformative technology and innovative solutions for customers across all segments of CommBank. You will be responsible for driving payment usage and conversion through channel engagement, frontline initiatives, process improvement, enhanced reporting, and future opportunities to migrate BECS capability.

Your primary focus will be on supporting the strategy for Cards Modernisation within the Batch Payments systems, specifically the Bank Payments Hub (BPH) system. This includes monitoring product/system performance, assessing performance against key regulatory and performance objectives, and rolling-out strategic or risk buy-down change initiatives by engaging with all stakeholders.

Key Responsibilities
  • Support and document changes required from the Cards Modernisation Program within the BPH system
  • Collaborate with squads to define, prioritise, and manage the backlog to achieve the squad's and program's vision, goals, and roadmap
  • Translate Cards Modernisation Program requirements into actionable tasks for squads, ensuring informed and strategic decisions
  • Support squad members in program activities displaying agility and flexibility to take on various roles (Business Analyst/Product Manager/Data Analyst/Customer/Risk)
  • Coordinate across Domains, Business Units, and Support Units to ensure the Payments Domain aligns with Cards Modernisation Program priorities
  • Partner with cross-Domain teams, including client maintenance, risk, compliance, finance, technology, and distribution, to deliver a seamless product experience
  • Monitor performance, KPIs, and customer feedback to identify areas for improvement and growth opportunities, and prioritise tasks accordingly
  • Manage and document program changes and continuously improve processes to enhance the customer experience
About Us

We're Commonwealth Bank of Australia, one of the largest financial institutions in Australia. Our Business Banking division manages relationships with small-medium enterprise customers, mid-market corporate customers, regional and agribusiness customers, providing a wide range of financial services and solutions. We offer a dynamic and supportive work environment that encourages innovation, collaboration, and continuous learning.

What We Offer
  • A competitive salary: $120,000 - $180,000 per annum
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • A chance to work on high-profile projects and make a real impact