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Event Floor Services Manager

1 month ago

Adelaide, South Australia Adelaide Convention Centre Full time
Event Floor Services Manager

We are seeking a highly skilled and experienced Event Floor Services Manager to join our team at the Adelaide Convention Centre. As a key member of our operations team, you will be responsible for the planning and execution of event floor services, staff management, and supervision in line with established procedures.

Key Responsibilities:

  • Supervise and coordinate all aspects of events within established AVM 5-star service standards.
  • Attend pre-event meetings and maintain outstanding guest relations and open communications with all relevant departments.
  • Liaise and coordinate with clients to ensure the success of their event.
  • Oversee the scheduling of senior event floor staff for their specific weekly shifts.
  • Administrate and coordinate all operations of event floor services.

About You:

  • Thorough knowledge and experience running in-house and outdoor events associated with large corporate events, especially conferences and banquet catering in a similar corporate-style venue.
  • Exceptional food and beverage service and bar operation skills, with the ability to lead, coach, and motivate others.
  • Excellent communication, time management, and problem-solving abilities.
  • A sound knowledge of the local, national, and international events industry, SA infrastructure, and tourist attractions.
  • Expert knowledge of the hospitality business, including customer relations, 5-star service, liquor licensing regulations, quality systems, and operational requirements.
  • The interpersonal skills and commanding physical presence to be the 'face/maitre d' of the venue.
  • Well-developed problem-solving and decision-making abilities.
  • Unwavering attention to detail.
  • Advanced ability to interact at all levels, including dealing professionally with national and international clients, V.I.P's, and AVM staff.
  • An innovative thinker, with a demonstrated ability to initiate, implement, and adapt to change.

Culture & Benefits:

  • Competitive salary
  • Mixture of day and night shifts
  • No split shifts
  • Laundered uniforms at no cost to you
  • Discounted city car parking
  • State government superannuation

Adelaide Venue Management Corporation operates three of Adelaide's most iconic and commercially successful event venues - the Adelaide Convention Centre, Adelaide Entertainment Centre, and Coopers Stadium.