Event Floor Services Manager
2 weeks ago
Adelaide Convention Centre is seeking a highly skilled and experienced Event Floor Services Manager to join our team. As a key member of our operations team, you will be responsible for the planning and execution of Event Floor Services Department operations, staff management and supervision, and liaison with clients to ensure the success of their events.
Key Responsibilities:
- Supervise and coordinate all aspects of Events within established AVM 5 star service standards.
- Attend pre-event meetings as required and maintain outstanding guest relations and open communications with all relevant departments.
- Liaise and coordinate with clients in regard to their specific requirements, with the aim of ensuring the success of their event.
- Oversee the scheduling of Senior Event floor staff for their specific weekly shifts.
- Administrate and coordinate all operations of Event Floor Services.
About You:
- Thorough knowledge and experience running in-house and outdoor events associated with large corporate events, especially conferences and banquet catering in a similar corporate-style venue.
- Exceptional food and beverage service and bar operation skills and the ability to lead, coach and motivate others in the practical application of these skills.
- Excellent communication, time management and problem-solving abilities.
- A sound knowledge of the local, national and international events industry, SA infrastructure and tourist attractions.
- Expert knowledge of the Hospitality business including customer relations, 5 star service, liquor licensing regulations, quality systems particularly HACCP, and other operational requirements.
- The interpersonal skills and commanding physical presence to be the 'face / maitre d' of the venue.
- Well-developed in your problem-solving and decision-making abilities.
- Unwavering in your attention to detail.
- Advanced in your ability to interact at all levels, including dealing professionally with national and international clients, V.I.P's and AVM staff at all levels.
Culture & Benefits:
- Competitive salary
- Mixture of day and night shifts
- No split shifts
- Laundered uniforms at no cost to you
- Discounted city car parking
- State government superannuation
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