Senior Event Floor Services Coordinator

9 hours ago

Adelaide, South Australia Adelaide Convention Centre Full time

We are seeking a highly skilled and experienced professional to join our team as a Senior Event Floor Services Coordinator at the Adelaide Convention Centre. This is an excellent opportunity for a career-minded hospitality professional to work at the top end of Adelaide's business events, conferencing and banqueting market.

About the Role

As a Senior Event Floor Services Coordinator, you will be responsible for planning and executing the operations of the Event Floor Services Department, supervising staff, liaising with clients, and ensuring the success of their events. You will be the face of the venue, providing exceptional customer service and maintaining outstanding guest relations.

Key Responsibilities
  • Supervise and coordinate all aspects of Events within established AVM 5-star service standards.
  • Attend pre-event meetings, maintain open communications with relevant departments, and ensure seamless event execution.
  • Liaise and coordinate with clients to understand their specific requirements and ensure event success.
  • Oversee the scheduling of senior event floor staff for their weekly shifts and administer all operations of the Event Floor Services Department.
Requirements
  • Thorough knowledge and experience in running in-house and outdoor events associated with large corporate events, especially conferences and banquet catering in a similar corporate-style venue.
  • Exceptional food and beverage service and bar operation skills, with the ability to lead, coach, and motivate others.
  • Excellent communication, time management, and problem-solving abilities.
  • A sound knowledge of the local, national, and international events industry, SA infrastructure, and tourist attractions.
  • Expert knowledge of the hospitality business, including customer relations, 5-star service, liquor licensing regulations, quality systems (HACCP), and operational requirements.
  • The interpersonal skills and commanding physical presence to be the 'face' or maitre d' of the venue.
  • Well-developed problem-solving and decision-making abilities, with unwavering attention to detail.
  • Advanced ability to interact at all levels, including dealing professionally with national and international clients, VIPs, and AVM staff.
Culture & Benefits
  • Competitive salary: $90,000 - $110,000 per annum.
  • Mixture of day and night shifts, with no split shifts.
  • Laundered uniforms provided at no cost.
  • Discounted city car parking.
  • State government superannuation.
About Us

The Adelaide Venue Management Corporation operates three iconic and commercially successful event venues: the Adelaide Convention Centre, Adelaide Entertainment Centre, and Coopers Stadium. We offer a rewarding long-term career for a committed, performance-driven professional who can thrive in a dynamic F&B working environment.

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