Crime Victim Information Specialist

1 week ago

Brisbane, Queensland, Australia beBeeVictimSupport Full time $76,217 - $84,871

About this role

We are seeking an experienced professional to provide clear, accurate and relevant information to victims of violent crime, their families, and stakeholders.

Key Responsibilities:

  • Maintain a client-centric approach while working with victims of crime from diverse groups in relation to complex issues.
  • Provide uncomplicated and appropriate information to clients and stakeholders, including assistance with financial aid applications.
  • Offer support and referrals to other organisations, promoting the Charter of Victims' Rights.
  • Navigate case management systems to accurately record interactions and receive referrals.
  • Contribute to team performance by sharing ideas and implementing improvements.
  • Ensure personal well-being when working with traumatised individuals.

Requirements:

  • Ability to work in a fast-paced environment with multiple priorities.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Confidentiality and sensitive information handling skills.

The organisation

We are a leading provider of services to victims of crime, dedicated to supporting those who need it most.

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