Event Floor Supervisor

2 days ago


Brisbane, Queensland, Australia Echo Entertainment Group Full time

We are seeking a skilled Event Floor Supervisor to join our dynamic team at The Star Gold Coast. As a key member of our Events Department, you will be responsible for supervising and guiding team members, ensuring exceptional customer service and maintaining performance standards.

Key Responsibilities:

  • Supervise and train team members to deliver exceptional customer experiences
  • Oversee event floor service flow and maintain performance standards
  • Provide suggestions to improve outlet productivity
  • Follow instructions from the Assistant Floor Manager for smooth business operations
  • Monitor team members' work during shifts

Requirements:

  • Proven time-management skills and ability to thrive in a high-pressure environment
  • Ability to build productive relationships and manage change
  • Exceptional verbal and written communication skills
  • Valid Responsible Service of Alcohol accreditation

What We Offer:

  • Discounts across award-winning restaurants and accommodation
  • Diversity and Inclusion initiatives, including Multicultural, Gender, Aboriginal and Torres Strait Islander, and LGBTQI+ focus
  • Parental and secondary carers' leave available to all employees
  • Lifestyle discounts, including gym memberships and laundry services
  • FREE buffet meal with a new menu every day
  • Career development, training, and courses via The Star Academy
  • The Star is an Employer of Choice for Gender Diversity awarded by WGEA

Please note that eligibility checks are required as part of the recruitment process and ongoing employment for this position.


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