Conference and Events Operations Supervisor

5 days ago


Brisbane, Queensland, Australia Accor Full time

Job Title: Conference and Events Operations Supervisor

Job Summary:

We are seeking a highly skilled and experienced Conference and Events Operations Supervisor to join our team at Sofitel Brisbane Central. As a key member of our Conference and Events Operations department, you will be responsible for supervising events, liaising with clients, and delegating duties to team members. You will also be responsible for ensuring the highest standard of food quality and visual appeal is maintained, and that guest expectations are met in each event.

Responsibilities:

* Assist in leading, mentoring, and training the Conference and Events Operations team
* Supervise events, liaise with clients, and delegate duties to team members
* Liaise with the kitchen to ensure the highest standard of food quality and visual appeal is maintained
* Ensure guest expectations are met in each event, delivering a service that exudes luxury and aligns with Sofitel brand standards
* Promote a strong Heartist culture and a team that is focused on providing unforgettable experiences to our guests

Requirements:

* A luxury service-focused personality
* Functions experience in a large hospitality events operation
* Experience in leading a team and supervising others
* Ability to work rotating roster, with the occasional late night or overnight shift
* A real passion for everything food and beverage
* Ability to delegate responsibilities accordingly
* Strong interpersonal and problem-solving abilities
* Responsible Service of Alcohol qualification
* A high level of personal presentation
* Team spirit and positivity, with the ability to work efficiently

What We Offer:

* Career development opportunities within the largest hotel group in the Pacific
* Discounts for ambassadors, as well as their families and friends, at Accor Hotels, worldwide
* Complimentary hotel stay package to celebrate your work anniversary
* Secure parking in the centre of Brisbane for only $10 per day
* Direct access to Central train station
* Complimentary food in the ambassador dining room
* Laundered uniforms

About Us:

Sofitel Brisbane Central is a luxury hotel located in the heart of Brisbane city. We are known for our sophisticated luxury accommodation, world-class dining, and impeccable hospitality. Our hotel features elegant and indulgent food and beverage outlets, an executive lounge, two fitness centres, a day spa, and fully flexible event spaces for up to 1100 delegates.

We live by our Heartist principles, which means we put people at the heart of our organisation. We want every ambassador to feel valued, inspired, and to strive for greatness every day. As a Sofitel Heartist, you will be rewarded with career development opportunities, discounts, and other benefits.



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