Event Floor Supervisor

4 weeks ago


Brisbane, Queensland, Australia Echo Entertainment Group Full time

Are you a hospitality expert looking for a new challenge? We are seeking a highly skilled Event Floor Supervisor to join our team at The Star Gold Coast.

As an Event Floor Supervisor, you will be responsible for supervising, guiding, and assisting team members with on-the-job training and development. You will also be responsible for proactively overseeing and managing the Event Floor service flow and maintaining performance standards.

Key responsibilities include:

  • Supervising and guiding team members to ensure exceptional customer service
  • Overseeing and managing the Event Floor service flow to maintain performance standards
  • Providing viable suggestions to the Manager to boost outlet productivity
  • Following instructions from the Assistant Floor Manager to ensure smooth business operations
  • Monitoring the work of team members during shifts

Requirements include:

  • Proven time-management skills with the ability to thrive in a high-pressure environment
  • Proven ability to build productive relationships and manage change
  • Exceptional verbal and written communication skills
  • Valid Responsible Service of Alcohol accreditation

We offer a range of benefits, including discounts across award-winning restaurants and accommodation, diversity and inclusion initiatives, and career development opportunities.

About us

The Star Gold Coast is a one-stop shop for all your needs, offering luxurious accommodation and spa, iconic bars, restaurants, and a world-class casino. We offer entertainment like no other, with live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, and world-class DJs at Atrium Bar.

Our culture

We are committed to creating a diverse, equitable, and inclusive workplace that contributes to exceptional experiences for our guests, a great place to work for our team members, and positive outcomes for our communities.



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