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Sales and Customer Service Manager

2 months ago

Macquarie Park, Australia Kennards Self Storage Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Manager. As a key member of our team, you will be responsible for delivering exceptional customer service and driving sales growth in our store.

Key Responsibilities
  • Provide outstanding customer service and support to our customers
  • Develop and maintain strong relationships with customers to drive sales and loyalty
  • Work collaboratively with the team to achieve sales targets and improve customer satisfaction
  • Contribute to the development and implementation of sales and customer service strategies
  • Monitor and report on sales performance and customer feedback
What We Offer
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • Two weeks of comprehensive training to ensure you have the skills and confidence to succeed in the role
  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • Flexible working arrangements to support work-life balance
Requirements
  • Proven sales and customer service experience in a retail or customer-facing environment
  • Excellent communication and interpersonal skills
  • Ability to work autonomously and as part of a team
  • Strong problem-solving and analytical skills
  • Ability to work a seven-day roster, including weekends

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we would love to hear from you.