Customer Experience Ambassador
5 days ago
Unlock a World of Opportunities
At Wyndham Destinations, we're passionate about delivering exceptional experiences for our guests. As a Customer Experience Ambassador, you'll play a vital role in creating unforgettable memories for our owners and guests.
About the Role
- Greet and register owners and guests, setting the tone for an exceptional experience
- Provide insider knowledge on local area attractions and activities
- Ensure seamless check-in processes and resolve any issues that may arise
- Work closely with the resort operations team to deliver a high level of service
- Articulate the benefits of traveling within our community and meet targets and KPIs
- Be available for weekend and public holiday shifts
What You'll Bring
- Previous experience in a similar role, preferably in the hospitality industry
- A genuine passion for customer service and the local area
- Excellent communication and interpersonal skills
- Enthusiasm, self-motivation, and a positive attitude
- Immaculate presentation and professional grooming standards
- High levels of computer literacy
- Ability to recognize and solve problems in the workplace
Why Join Us
At Wyndham Destinations, we offer a dynamic and inclusive work environment where you can grow your career and make a real difference in the lives of our guests. Some of the benefits of joining our team include:
- Professional development opportunities
- Discounted hotel stays across our global network
- A chance to work with a values-driven organization that promotes growth and development
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