Customer Experience Ambassador

5 days ago


Airlie Beach, Queensland, Australia Wyndham Destinations Full time

Unlock a World of Opportunities

At Wyndham Destinations, we're passionate about delivering exceptional experiences for our guests. As a Customer Experience Ambassador, you'll play a vital role in creating unforgettable memories for our owners and guests.

About the Role

  • Greet and register owners and guests, setting the tone for an exceptional experience
  • Provide insider knowledge on local area attractions and activities
  • Ensure seamless check-in processes and resolve any issues that may arise
  • Work closely with the resort operations team to deliver a high level of service
  • Articulate the benefits of traveling within our community and meet targets and KPIs
  • Be available for weekend and public holiday shifts

What You'll Bring

  • Previous experience in a similar role, preferably in the hospitality industry
  • A genuine passion for customer service and the local area
  • Excellent communication and interpersonal skills
  • Enthusiasm, self-motivation, and a positive attitude
  • Immaculate presentation and professional grooming standards
  • High levels of computer literacy
  • Ability to recognize and solve problems in the workplace

Why Join Us

At Wyndham Destinations, we offer a dynamic and inclusive work environment where you can grow your career and make a real difference in the lives of our guests. Some of the benefits of joining our team include:

  • Professional development opportunities
  • Discounted hotel stays across our global network
  • A chance to work with a values-driven organization that promotes growth and development


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