Insurance Claims Leadership Position

2 days ago


Sydney, New South Wales, Australia ignite Full time

The Ignite team is seeking an experienced Claims Team Leader to join our organisation.

About the Role

This is a challenging opportunity for a results-driven professional to lead our claims team and drive performance excellence.

Key Responsibilities:
  • Manage and develop a high-performing claims team, including recruitment and talent development.
  • Ensure compliance with relevant legislation and internal guidelines.
  • Achieve annual financial, customer, operational, and quality assurance targets.
  • Build team success through coaching and development of claims assessors.
  • Minimise claims loss costs and identify improvement opportunities.
  • Establish performance objectives, coach performance, and evaluate direct reports.
About You

We are looking for a seasoned leader with a proven track record of meeting KPIs. Your experience in complex claims and problem-solving will enable you to use initiative to achieve team objectives.

Essential skills include strong written and oral communication skills, ability to influence senior management, and resilience to manage stakeholder expectations.

You will also possess knowledge and understanding of insurance policies and law, as well as adaptability to working with various stakeholders.

What We Offer

We offer a competitive salary of $85,000 - $110,000 per annum, depending on experience, plus a range of benefits.

If you have the skills and experience to excel in this role, we encourage you to apply.



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