Practice Manager

19 hours ago


Newcastle West, Limerick, Australia HumanKapital Full time
{"h1": "Practice Manager - ENT Surgical Practice", "p": "We are seeking a highly skilled Practice Manager to lead the smooth and efficient operations of our specialist medical practice in Newcastle. As a key member of our team, you will be responsible for overseeing staff management, patient services, financial operations, and system optimization, ensuring compliance with healthcare regulations.

Key Responsibilities:

* Oversee daily practice operations to ensure efficiency and effectiveness
* Implement and maintain office policies and procedures
* Ensure compliance with healthcare standards
* Lead and motivate a multi-disciplinary team
* Manage recruitment, onboarding, training, and staff development
* Maintain a high standard of patient care, focusing on satisfaction of experience
* Oversee all patient services including managing patient enquiries, complaints and feedback, and ensuring optimal patient appointment scheduling
* Oversee financial operations including billing, invoicing, banking, and payroll
* Manage supplier relationships and negotiate cost-effective contracts
* Manage I.T software and systems and identify improvements to enhance efficiency
* Manage website content and marketing activities

Requirements:

* Relevant tertiary qualifications in Practice Management, Business Administration/Management, or equivalent
* Minimum 5 years in a similar position, ideally in a Specialist or Medical Practice environment
* Proven leadership and staff management experience within a large multi-disciplinary medical practice team
* Excellent written and verbal communication skills
* Ability to foster a positive and engaging work culture
* Strong organisational and problem-solving skills
* Financial management and budgeting experience
* Highly effective computer skills and software experience incl. MS Office, Practice Hub, Xero, and Genie is desirable

What We Offer:

* Competitive salary
* Easy to commute Newcastle location
* Ongoing professional development
* Collaborative company culture
* Team of dedicated professionals, who aim for a high-level quality of service
"}

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