Customer Service Liaison

2 weeks ago


Essendon, Australia LINFOX ARMAGUARD PTY LTD Full time

Linfox Armaguard Group is a leading secure currency supply chain and technology solutions enterprise, trusted by customers in banking, retail, hospitality, medical, and government sectors.

The role of Customer Service Liaison is to provide high-level customer service over the phone, understanding customer enquiries and providing assistance. Key areas include:

  • Offering customer service focus and solution-oriented attitude
  • Setting up new customers and creating new accounts for existing customers
  • Creating loyal relationships with internal and external customers to retain accounts and develop positive working relationships
  • Ensuring system updates with all communication

Requirements include:

  • Excellent communication skills
  • Natural flair to build relationships and influence outcomes
  • Able to multitask and prioritise in high-pressure situations
  • Intermediate computer skills

Linfox Armaguard Group is committed to ongoing development of its people and encourages career progression at every opportunity.



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