Customer Service Liaison
2 weeks ago
Linfox Armaguard Group is a leading secure currency supply chain and technology solutions enterprise, trusted by customers in banking, retail, hospitality, medical, and government sectors.
The role of Customer Service Liaison is to provide high-level customer service over the phone, understanding customer enquiries and providing assistance. Key areas include:
- Offering customer service focus and solution-oriented attitude
- Setting up new customers and creating new accounts for existing customers
- Creating loyal relationships with internal and external customers to retain accounts and develop positive working relationships
- Ensuring system updates with all communication
Requirements include:
- Excellent communication skills
- Natural flair to build relationships and influence outcomes
- Able to multitask and prioritise in high-pressure situations
- Intermediate computer skills
Linfox Armaguard Group is committed to ongoing development of its people and encourages career progression at every opportunity.
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