Senior Service Technician
3 weeks ago
CSE Global is a leading supplier and integrator of two-way radio and telecommunications products, infrastructure & services. We work with major industrial, government, transport, mining, resources, and utilities across Australia and New Zealand.
We design, supply and install telecommunications solutions to help our clients keep their workforce safe and manage their most critical assets. As a key member of the Crosscom Technical Services team, you will be hands-on with clients across industry sectors, understanding their needs and requirements.
Key responsibilities include servicing, maintenance on both new and existing clients, being an SME on the Crosscom technology and consulting on the utilisation and optimisation of our solutions. You will also be responsible for providing expert solutions in sometimes time-critical circumstances.
Requirements:
- Tertiary qualifications in Engineering or Certifications in Electronics & Communications, RF engineering or related field
- Previous experience working in a client-facing environment in either Radio, Wireless IP Networking or Microwave technology (Analogue, P25 & DMR experience highly favorable)
- Experience in a Technician/Service based role, with a track record of high-level customer service
- Excellent communication skills both written and verbal, with ability to clearly communicate to all levels of business
- Exceptional critical thinking, problem-solving, fault-finding and decision-making around client's needs
In return, CSE Global can offer an excellent opportunity to grow your career, with continued growth of our business nationally. We are committed to creating a supportive and inclusive work environment where all employees can thrive.
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