
Customer Engagement Team Leadership Position
1 week ago
This exciting role offers a unique opportunity to join our team as a part-time Customer Engagement Team Manager.
You will be working closely with our Head of Customer Contact, supporting customer enquiries across Australia and New Zealand. The position also involves managing a small team focused on new business enquiries, as well as providing office management support for the centre staff.
As a key member of our team, you will have the opportunity to make a real difference in the lives of children and their families. With over 40 years of experience helping students improve their learning, we know what works.
Our centres are professional, friendly and open environments where emphasis is placed on employee value and care.
The ideal candidate will possess the following skills:
- Competent computing and systems skills
- High attention to detail and ability to multitask
- Compassionate people person
- Experience in a service driven organisation
- Excellent written and oral communication skills
- Management experience
- Contact centre experience highly regarded
Benefits include a great base salary plus superannuation, opportunities for growth within the company, and a positive, friendly working environment.
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