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Customer Service Ambassador

2 months ago


Ryde, Australia Next Gen Health & Lifestyle Clubs Full time
About Next Gen Health & Lifestyle Clubs

We are a leading health and lifestyle destination in Australia and New Zealand, committed to providing an exceptional experience for our members.

Role Overview

We are seeking an experienced professional to join our team as a Receptionist, responsible for delivering exceptional customer service and ensuring a seamless experience for our members and visitors.

Key Responsibilities
  • Provide exceptional customer service, being the first point of engagement for all members and visitors
  • Work in a supportive, dynamic, and fun environment
  • Immaculately present and maintain a high level of professionalism
  • Develop and maintain relationships with members and visitors
  • Assist with club operations, including membership sales and customer inquiries
Requirements
  • Minimum 12 months experience in a reception, member concierge, or similar role
  • Exceptional communication skills, both written and verbal
  • Ability to work a minimum of 32 hours a week and flexibility to work a seven-day roster
  • First Aid/CPR Certificate is desirable
What We Offer
  • Spectacular club environment
  • Work for an organization with a team-oriented culture
  • Flexible working hours
  • Career development opportunities
  • Gym membership

We are looking for a positive, energetic, and adaptable individual who is passionate about delivering exceptional customer service and contributing to our team's success.