
Senior Relationship Builder
2 weeks ago
As a Technical Account Manager, you will be the trusted technical advisor for our partners in the APAC region.
- Manage a portfolio of partners covering 4 products within one of our product suites.
- Deliver technical guidance, best practice advice, and product health checks to ensure optimal setup and usage.
- Build strong relationships with Account Managers to drive engagements and adoption.
- Identify opportunities for product expansion and partner growth, contributing to sales performance goals.
- Work closely with Professional Services for scoping and handover of larger, customised projects.
- Represent the voice of the customer internally to help shape product improvements.
The ideal candidate has experience in sales, account management, or customer success within IT, MSP, SaaS, or security solutions.
Key Responsibilities:- Engagements: Building strong relationships with Account Managers to secure meetings.
- Sales Performance: Helping the sales team close by showcasing product value.
- Customer Growth & Retention: Ensuring customers stay, expand, and advocate for Kaseya.
- Commercial acumen with ability to blend technical credibility and sales acumen.
- Strong relationship management skills and the ability to influence decision-makers.
- A high energy and adaptable individual in a fast-paced, high-growth environment.
The following metrics are used to measure success:
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