Expert Client Relationship Professional

2 weeks ago

Sydney, New South Wales, Australia beBeeclient Full time $120,000 - $170,000
Client Account Manager

We are seeking a skilled professional to partner with clients, understanding their business needs and challenges.

This role requires strong analytical skills to identify client pain points and develop effective solutions.

  • Provide exceptional customer service as an escalation point for clients and internal teams.
  • Analyse client strategies, stakeholder models, operational models, and decision-making processes.
  • Communicate industry updates and changes that may impact clients.
  • Lead the rollout of new products and services to existing clients.
  • Evaluate the front-to-back platform to prevent potential issues.
  • Maintain ongoing client satisfaction throughout the relationship.

Key Responsibilities:

  • Serve as a key liaison between clients and internal functional delivery teams.
  • Develop and implement strategies to meet client needs and expectations.
  • Build and maintain strong relationships with clients and internal stakeholders.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • The chance to work with a variety of clients and projects.

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