Technical Support Professional

6 days ago


Bunbury, Western Australia beBeeFieldSupport Full time $80,000 - $120,000
Field Support Specialist Opportunity

We are seeking a highly skilled and experienced Field Support Specialist to join our team. The successful candidate will provide expert technical support to internal employees, utilizing their knowledge of IT systems and software to resolve issues efficiently.

Key Responsibilities
  • Provide first- and second-level technical support via telephone, email, walk-ins, and remotely
  • Collaborate with internal teams to identify and resolve technical issues
  • Develop and maintain documentation for technical procedures and processes
Requirements

To be successful in this role, you will require:

  • Strong technical knowledge of IT systems and software
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Proven problem-solving and analytical skills
Benefits

As a member of our team, you can expect:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

This is an exciting opportunity to develop your skills and experience in a challenging and rewarding role. If you are passionate about delivering exceptional customer service and have a strong background in technical support, we would love to hear from you.



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