Application Support and Development Specialist

7 days ago

Saint Leonards, Victoria, Australia BCS Technology Full time

pbJobOverview/b/ppWeareseekingahighlyskilledApplicationSupportandDevelopmentAdministratortojoinourteamatBCSTechnology.AsakeymemberofourITOperationsteam,youwillberesponsibleforprioritizing,allocating,andcompletingincidentsandactivitiestomeetrequiredservicelevels./ppbKeyResponsibilities/b/pulliPrioritize,allocate,andcompleteincidentsandactivitiestomeetrequiredservicelevels./liliContributetoaculturethatvaluescollaboration,technicalexcellence,andongoingstafflearninganddevelopment./liliSupportthedevelopmentofastrongOH&Sculture./liliAssistseniorICTstakeholderswiththecoordinationofresourcestoeffectivelymanagemajorincidents,problems,changes,releases,andotherescalations./liliDevelopanexcellentworkingrelationshipwithbroaderITOperationsteamstoensurealignmentofoperationalsupportactivities./liliPromote,maintain,andmonitorchangecontrolprocessesandcompliance./liliEnsureknowledgemanagementsystemsanddocumentationarekeptuptodate./liliPlanandimplementapplicationinstallation,testing,andconfiguration.Liaiseasappropriatewithexternalvendors,includingupgradesandclientchanges./liliMonitorandmaintainsystembackups.Documentandreviewbackupschedulesandproviderecommendationsforfuturegrowth./liliDeployanddocumentbackupprocessesandroutinesinlinewithDisasterRecoveryrequirements./liliBuildbusinessprocessknowledgeandensureapplicationsaremaintainedinlinewithbusinessprocesses./liliConstructivelyandpositivelyparticipateinthedevelopmentandimplementationofsystemsimprovementprojects./liliRegularlymonitorsystemperformance,capacity,andsecurity.Identifyandreportareasforimprovement./liliIndependentlyvalidateexternalinformationfrommultiplesources.Specifyandapplyappropriateanalyticaltechniquesandreportresultstocustomersandmanagement./liliInvestigateidentifiedsecuritybreachesinaccordancewithestablishedproceduresandrecommendanyrequiredactions./liliEnsurethatappropriateactionistakentoanticipate,investigate,andresolveproblemsinsystemsandservices./liliEnsurethatsuchproblemsarefullydocumentedwithintherelevantreportingsystem(s)./liliPromotesafeworkingpracticesthatcomplywithOH&Spoliciesandprocedures./liliParticipateinon-callrosterforoutofhourssupportasrequired./lipbRequirements/b/pulliAnalyticalandproblem-solvingskillsinapplicationsadministration,development,andmaintenanceinacommercialcomputingenvironment,atApplicationPlatformAdministration/Developerlevel./liliAbilitytomeetdeadlines,commitments,andhandlecompetingdemandswithoutcompromisingstandardsofserviceandquality./liliUnderstandingofBPMNpracticesandframeworks./liliExperiencewith/technicalknowledgeofthefollowing:/liliDatabaseSystemAdministration/liliAWScloudtechnologies(CI/CDpipelinesandLambda)/liliDevelopmentpracticesandlanguages/liliITILPractices/li/ul

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