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Employee Relations Specialist
2 months ago
We are seeking an experienced Employee Relations Advisor to join our team at Bupa. As a key member of our People Services team, you will play a critical role in providing high-quality support and guidance to our employees and leaders.
Key Responsibilities- Manage employee relations cases effectively, providing timely and accurate advice and guidance on People policies and processes.
- Develop collaborative working relationships with stakeholders to manage, advise on, and provide solutions to resolve employee relations matters.
- Utilise Bupa's case management system to track and record all cases accurately, ensuring access to quality data.
- Provide coaching and support for Leaders to build their capability on People processes and Bupa systems.
- Ensure fair and accurate interpretation of contract terms, Employment Agreements and applicable Awards.
- Act as an escalation point for People Services Administrators in relation to generalist people enquiries, including application of relevant People policies and processes.
- Proactively contribute to team performance by identifying opportunities to improve / standardise existing People policies, processes and documentation.
- Demonstrated experience managing end to end employee relations cases.
- Experience coaching leaders and employees on People processes, systems and policies.
- Experience with interpretation and application of employment contracts, Awards and Enterprise Agreements.
- Excellent communication skills with the ability to convey complex concepts in a manner suited to the audience.
- Experience using HRIS systems, preferably Workday.
- Highly organised with strong attention to detail.
- Previous experience working within health care or aged care would be beneficial.
Bupa is an international healthcare group committed to helping people live longer, healthier, happier lives. We operate in Australia, New Zealand and Hong Kong, supporting over 6.5 million customers through a range of health and care services. Our people reflect the diversity of our community, and we value and respect individual wellbeing, identity and story.
