Multinational Claims Specialist

1 week ago


Australia Allianz Popular SL. Full time
About the Role

We are seeking a highly skilled Multinational Claims Specialist to join our team at Allianz Popular SL. As a key member of our claims team, you will be responsible for driving the delivery of multinational claims services, owning local processes, and coordinating with other regions to support business development initiatives.

Key Responsibilities
  • Owning regional multinational claims delivery, translating growth ambitions into actions, driving implementation, supporting innovation, and supervising regional KPIs.
  • Enhancing data quality by coordinating reporting across businesses, improving timeliness, and ensuring data accuracy.
  • Overseeing multinational claims administrative processes, including payments coordination, GPS maintenance, and communication with brokers and clients.
  • Managing end-to-end claims process for single and multi-party claims within delegated authority levels and engaging with global 'large loss' claim referral teams.
  • Maximizing recoverable income through efficient administration, early reinsurer engagement, and managing external service providers to meet service standards.
About You
  • Demonstrated experience in handling claims within the Specialty & Major Accounts market and working in a global matrix environment.
  • Strong analytical, strategic, problem-solving skills, and the ability to plan, prioritize, and manage competing resources and demands.
  • Excellent written and oral communication skills, including the ability to influence and drive outcomes, along with proficiency in systems, software, databases, reporting, and communication tools.
  • Technical knowledge of relevant lines of business, current insurance guidelines, legislation, and regulations, with strong negotiation and investigation skills.
  • High attention to detail, commitment to high standards of file maintenance, ability to address conflicts, a growth mindset, and impeccable ethics and professionalism.
What We Offer
  • A dynamic and supportive work environment that fosters a sense of belonging and encourages collaboration.
  • A comprehensive benefits package, including access to over 10,000 on-demand learning resources and programs, to support your career development.
  • Opportunities for growth and advancement within the company, with a focus on employee development and well-being.
  • A commitment to diversity, equity, and inclusion, with a focus on creating a workplace that celebrates individuality and promotes a culture of belonging.


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