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Commercial Claims Specialist

2 months ago

Australia Suncorp Full time

Job Summary: We are seeking a highly skilled and experienced Commercial Claims Specialist to join our team at Suncorp. As a Commercial Claims Specialist, you will be responsible for managing complex commercial property claims from start to finish, ensuring meticulous assessment and settlement.

Key Responsibilities:

  • Lead Complex Claims: Take charge of ISR, complex commercial property, and large loss claims, ensuring thorough assessment and settlement.
  • Client Communication: Be the primary point of contact for our insured clients and brokers, providing clear and concise information on policy responses and settlement outcomes.
  • Team Collaboration: Work closely with a talented team of Claims Officers to handle claims efficiently and effectively.
  • Insightful Feedback: Provide valuable insights to Underwriters and Claims Managers, identifying potential risks and areas for improvement.
  • Claim Management: Utilize advanced computer systems to manage claims, ensuring timely and accurate processing.
  • Coverage Expertise: Assess contract coverage thoroughly, including indemnity, legal liability, and quantum issues.

Requirements:

  • Experienced Professional: Extensive experience in managing commercial property claims, with a strong background in ISR claims.
  • Technical Know-How: Deep understanding of material damage and business interruption claims.
  • Customer Service Star: Proven track record in delivering exceptional customer service.
  • Qualified and Driven: Ideally, you're completing or have completed ANZIIF studies (or an equivalent qualification).
  • Decisive and Strategic: Strong decision-making skills to navigate complex claims and provide effective solutions.

What We Offer:

  • Location Flexibility: Work from our Sydney, Brisbane, or Melbourne offices.
  • Permanent Role: Enjoy stability and long-term career growth with Suncorp.
  • Professional Growth: Access to ongoing training and development opportunities to advance your career.
  • Supportive Team Environment: Be part of a collaborative and supportive team that values your contribution and success.
  • Employee Discounts and Rewards: Exclusive offers on a wide range of products and services.
  • Study Support: We encourage external learning and offer study support to eligible employees.
  • Wellness: We offer a range of initiatives to promote your health and financial wellbeing.