Care Worker Scheduler

2 weeks ago

Sydney, New South Wales, Australia beBeeRoster Full time $62,000 - $78,000
Rostering Coordinator Role

The role of Rostering Coordinator is a crucial one within our organization, playing a pivotal part in the effective scheduling of our Care Workers who provide in-home services to our customers.

This position is situated in our Sutherland branch and is for an initial period of six months on a fixed-term contract with potential for extension.

  • Create and manage a Care Worker roster that meets our customer service requirements.
  • Develop, forecast, and oversee workforce planning needs: this encompasses roster changes, leave and absence management, and new employee onboarding.
  • Ensure all administrative duties are completed and timely data entry for rostering and payroll purposes.
  • Deliver professional customer phone support to both our customers and care workers.
  • Maintain accurate and up-to-date client and employee records.

To excel in this role, you will need:

  • Experience in rostering and scheduling staff in high-volume work environments.
  • Strong verbal and written communication skills.
  • A proven ability to build strong partnerships and gain buy-in.
  • Effective time management with the capacity to take initiative and resolve issues.
  • Proficiency in using MS Microsoft Suite - prior exposure to online rostering systems is advantageous.
Benefits
  • We offer additional leave entitlements including Community Leave, Wellbeing Leave, and Deep Listening Leave.
  • We adopt a Hybrid Work Approach, allowing for one WFH day per week.
  • We provide lifelong learning and career development opportunities, including full access to LinkedIn Learning and career advancement options.
  • We offer staff discounts across our Insurance, Home Loans, Personal Loans, travel, and retail partners.
  • We provide Fitness Passport with discounted access to over 1,500 fitness facilities across Australia.
  • We offer Novated Car Leasing options through our partner.
  • We provide fourteen weeks' paid Parental Leave and access to Remedy's Bump to Baby program.

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