Care Worker Scheduling Coordinator

1 week ago

Sydney, New South Wales, Australia beBeeCommunication Full time $80,000 - $150,900

**Service Allocation Specialist Role**

We are seeking a dedicated professional to fill the position of Service Allocation Specialist.

The primary responsibility involves coordinating day-to-day service activities, ensuring efficient scheduling and customer satisfaction. Key duties include:

  • Coordinating client services and demonstrating exceptional customer service skills
  • Managing care worker schedules and leave arrangements
  • Handling daily change requests from clients and care workers
  • Achieving rostering efficiencies and meeting performance targets
  • Communicating with clients regarding service changes

This is a dynamic role that requires strong organizational and problem-solving skills. The successful candidate will be able to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.

**Essential Skills & Qualifications**

To be successful in this role, you should possess:

  • Prior experience in allocations or scheduling, preferably in the home care sector
  • Exceptional communication and interpersonal skills
  • Strong time management and organizational abilities
  • Ability to adapt to new technologies and systems
  • Demonstrated problem-solving and negotiation skills

**Benefits Package**

A supportive work environment, flexible working arrangements, and opportunities for professional development.

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