Event Management Director

2 weeks ago


Sydney, New South Wales, Australia ANZ Full time
About Us

At ANZ, we're shaping a world where people and communities thrive. Our mission is to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

We're seeking an experienced Event Management Director to lead our Event Management Program of work. As a key member of our Customer Resolution, Remediation & Assurance Portfolio team, you will be responsible for driving the transition of uplifted Event Management Practices into Business as Usual (BAU).

  • You will ensure the delivery of our Event Management Program of work, working with internal and external experts to review and assess historical events, ensuring compliance with internal and regulatory expectations.
  • In parallel, you will design and implement uplifted Event Management practices to ensure effective operation of events management in BAU.

Banking is changing, and we're changing with it. We offer great opportunities to try new things, learn, and grow. Whether you're looking for a new challenge or career advancement, we can help you build your future while contributing to ours.

Role Details

**Role Type:** Permanent
**Role Location:** Melbourne or Sydney
**Work Hours:** Full-time

Your Day-to-Day Responsibilities
  • Act as business lead for the Events Management Program of work, ensuring the review and delivery of relevant events to ensure compliance with regulatory standards.
  • Lead a team of ANZ Event Managers in reviewing historical events (incidents) to ensure compliance with internal policies and procedures and regulatory standards.
  • Act as business lead for external consultants/experts that are supporting with the project, including leading governance activities, project workshops, and project financials.
  • Develop reporting and provide updates to key senior leaders on project status, key deliverables, etc.
What You'll Need to Succeed
  • Extensive experience in Operational and Compliance Risk Management, including experience across key Operational and Compliance Risk Areas such as Risk Assessments, Risk Profiles, Controls, Events (Incidents), and Issue management and Change Risk (Risk in Change).
  • A sound understanding of risk and compliance frameworks.
  • Stakeholder management: The systematic identification, analysis, planning, and implementation of actions designed to engage with stakeholders. Demonstrated experience working closely with Executives and senior stakeholders, influencing and gaining buy-in.
  • Analytical Capabilities and Data Visualisation: The ability to undertake robust analytical assessments and present reporting on risk management topics, with specific experience related to Events (Incidents) and Issues.
  • A strong understanding of the business, including its operational, risk, and commercial aspects to support informed decision making.
  • Written & Oral Communication Skills: The ability to contextualise insights for decision makers and partners. It involves crafting persuasive, factual, and focused communications that combine data, visuals, and narrative to communicate insights.
  • Feedback management: The ability to elicit, manage, and respond to feedback from others (including colleagues, users, and/or customers) so that they feel like their voice has been heard.
  • Team: Experience leading, motivating, and managing various program team sizes, including internal and external resources, while holding team accountable for performance.

We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.



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