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Help Desk Specialist

2 weeks ago

Gold Coast, Queensland, Australia beBeeSupport Full time $80,000 - $118,000
Technical Support Role

We are seeking a skilled and motivated individual to fill our Technical Support position.

The ideal candidate will have excellent problem-solving and communication skills, with a genuine interest in software and technology.

  • Provide exceptional customer service and resolve technical issues efficiently.
  • Analyse customer needs and business requirements to suggest tailored solutions.
  • Collaborate with colleagues to ensure seamless support.

Key Responsibilities:

  • Troubleshoot and resolve technical problems.
  • Communicate effectively with customers and internal teams.
  • Work closely with the development team to execute specific customer requests.

Requirements:

  • Bachelor degree or higher.
  • At ease with software and technology.
  • Excellent problem-solving and communication skills.
  • 1-3 years of relevant experience.
  • Genuine interest in software and technology.

We're an equal opportunities employer, committed to diversity and inclusion. If you're passionate about software and technology, please apply today