Strategic Client Liaison

1 week ago

Adelaide, South Australia beBeeAccount Full time $104,166 - $124,994

About Key Account Management:

We are seeking a talented professional to join our team as a Key Account Manager. This role will involve interacting closely with all departments within the motors team, sales and operations across Australia and other supporting departments as required.

The person in this role will be encouraged to build relationships with their peers in other markets to share best practice and key learnings as we drive commercial excellence across the organisation, to ensure we deliver value to our internal and external partners.

This role is crucial in ensuring we achieve our vision to become the leading automotive marketplace.

Key Account Managers are responsible for revenue generation through elevating our brands in the market by identifying new sales opportunities within existing and new accounts while providing superior service, proactive education, insights and ongoing training and support for our customers.

This role is based in-market and requires a combination of face-to-face meetings and account management check-ins via phone/video conference.

Your Role:

  • Developing and sustaining solid relationships with key clients
  • Addressing and resolving key clients immediate needs and future plans
  • Acting as the main point of contact between key clients and internal teams
  • Supervising the account teams assigned to each key client
  • Communicating and collaborating with the advertising, design, marketing and sales teams to ensure that key clients needs are met
  • Developing a thorough understanding of key clients needs and requirements and preparing customised solutions
  • Negotiating contracts with key clients and meeting established deadlines for the fulfilment of each clients long-term goals
  • Prepare impactful and powerful business presentations utilising data and insights
  • Maintain strong knowledge of new and existing product offerings as well as new products in the market, industry trends and new developments; understands current competitive conditions within the marketplace
  • Compiling reports on account progress, goals, and forecasts for account teams and stakeholders

What youll bring to the role:

  • 3 + years proven experience in key account management
  • Proven experience in Sales with a hunter mindset & the drive to succeed
  • Data driven and proven ability to draw insights & recommendations
  • Natural problem solver takes a structured approach to collecting facts, logically determining the root cause, and identifying the simplest solutions
  • Drives collaboration across the team in other states
  • Demonstrated ability to work independently, as well as in a collaborative team
  • The ability to build rapport with key clients
  • The ability to handle multiple client accounts
  • Strong negotiation and leadership skills
  • Exceptional customer service skills
  • Excellent communication skills

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