Chief Client Liaison

2 weeks ago

Adelaide, South Australia beBeeCustomerService Full time $55,000 - $83,000

As a Customer Experience Officer, you will play a vital role in delivering exceptional service to our clients. This permanent position requires a high level of attention to detail, excellent interpersonal and customer service skills, as well as the ability to work autonomously within a fast-paced team environment.

Your key responsibilities include:

  • Monitoring incoming calls and promptly responding to client inquiries
  • Contacting clients to identify new business opportunities and foster strong relationships
  • Resolving potential service issues and keeping clients informed about delivery updates or delays

Our transport and logistics services operate across five states, providing flexible and client-focused solutions. Our fleet comprises over 2,500 vehicles, ranging from cars to semi-trailers and specialized vehicles.

Key Qualifications:
  • High level of attention to detail and analytical skills
  • Excellent interpersonal and customer service skills
  • Ability to work autonomously and prioritize tasks effectively

Our supportive and inclusive culture provides ample opportunities for career growth and development. We value and celebrate our team members' participation and efforts through regular activities and rewards.

Benefits:

  • Supportive and inclusive work environment
  • Constant career opportunities and professional development
  • Secure parking facilities
  • Social Club with regular activities and events

Job Requirements:

  • High school diploma or equivalent required; degree in relevant field an asset
  • Previous experience in customer service or related field desirable

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