Vacation Experience Coordinator

11 hours ago


Port Macquarie, New South Wales, Australia Travel + Leisure Co Full time

We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to create exceptional vacation experiences. Our business includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club, and Sports Illustrated Resorts. With over 19,000 associates, we deliver unforgettable moments for millions of travelers worldwide.

Key Responsibilities:
  • Provide operational support to Sales teams, ensuring seamless customer interactions.
  • Deliver top-notch customer service, building trust and loyalty with our guests.
  • Enjoy discounted resort stays, exploring new destinations and experiences.

About You:

  • You'll play a vital role in the operation of our Sales Site, supporting the sales staff in daily duties and partnering with the Senior sales support team.
  • You'll embody leadership values, guaranteeing the smooth running of the preview center and serving as the face and heart of our business through your interactions.
  • You'll be involved in core operational tasks, including reception obligations, premium recording, contract generation, inventory management, and weekly reports.
  • You'll ensure premium inventory levels are maintained and audited, providing accurate information for decision-making.
  • You'll communicate effectively with internal and external stakeholders, being the voice of our team.
  • You'll balance these tasks with administration duties, such as data entry, reporting, and ad-hoc administrative tasks.
  • You'll maintain compliance with cash handling and transactions.

What We Offer:

  • A competitive salary: $55,000 - $65,000 per year, based on experience and qualifications.
  • A dynamic work environment that fosters growth, learning, and fun.
  • The opportunity to work with a global team, building memories and creating vacation experiences.
  • A comprehensive benefits package, including health insurance, retirement planning, and employee discounts.

Requirements:

  • A high level of energy and self-motivation, driving results and delivering excellence.
  • Strong customer service values and focus, ensuring every guest leaves with a smile.
  • Excellent communication skills, both written and verbal, facilitating effective collaboration and decision-making.
  • The ability to work independently and in a team environment, adapting to changing priorities and deadlines.
  • Proficiency in Microsoft Applications and knowledge of CRM systems, streamlining processes and enhancing productivity.

Join Our Team:

We're an equal opportunity employer, committed to diversity and inclusion. If you require any reasonable accommodation during the application process, please contact us directly. Let's build memories together



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