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Vacation Experience Manager

2 months ago

Port Macquarie, New South Wales, Australia Travel + Leisure Co Full time

We are seeking a skilled Vacation Experience Manager to join our team at Travel + Leisure Co.

Company Overview

At Travel + Leisure Co., our mission is simple: to put the world on vacation. We develop, market, and sell vacation ownership interests in a network of resorts across the globe.

Estimated Salary: $45,000 - $65,000 per year

Job Description

The successful candidate will be responsible for delivering exceptional experiences for our guests, ensuring seamless day-to-day operations at the front desk, and providing expert knowledge on local area attractions.

Responsibilities:

  • Greet and register owners and guests
  • Provide information on local area attractions and activities
  • Complete all department-related paperwork
  • Operate communication equipment including telephones, facsimiles, and computers

Requirements:

  • Passion for customer service and local area knowledge
  • Excellent communication and interpersonal skills
  • Enthusiastic and self-motivated individual with immaculate presentation standards
  • High levels of computer literacy
  • Previous experience with a PMS system (Opera) advantageous
  • Ability to recognize and solve problems in the workplace

Benefits:

  • Discounted hotel stays across the world
  • Subsidised Private Health Insurance (upon successful completion probation period)
  • Professional development funding
  • Base hourly rate coupled with performance-based incentives
  • Monthly, Quarterly, and Yearly Recognition Programs

About Us

We are an equal opportunity employer and welcome applications from diverse candidates. If you have any questions or require accommodations during the application process, please contact us.