
Xvantage Platform Adoption Specialist
3 days ago
This role involves onboarding and enabling resellers to drive adoption of the Xvantage platform. The key focus will be on supporting Australia, with opportunities to provide support to Singapore and New Zealand when available.
Key Responsibilities:
- Understand business needs of new resellers and provide quality guidance and support.
- Deliver enablement and success sessions on the Xvantage platform, ensuring seamless adoption.
- Capture insights on new partners in CRM to support sales efforts, identifying vendor opportunities and introducing them to relevant teams.
- Manage platform queries through a shared team mailbox, providing warm handovers of partners to assigned owners within the organization.
- Enable and guide resellers in using the Xvantage platform, triaging resellers to broader sales teams as needed.
- Deliver services across multiple regions, onboarding every net new reseller that joins the organization.
Requirements:
- Experience in the IT industry, with some understanding of cloud and IT provider space.
- Ability to build customer rapport and present complex information effectively.
- Proficiency in Microsoft 365 Suite and fluent English speaker.
- Strong understanding of business functions and ability to communicate technical concepts to stakeholders.
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